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[상품 상세정보]
상품: CD
사이즈 : 16X23X3.5 CM
제조국: 한국
발매일 : 2018.04
[Track List]
01. What is Love?
02. SWEET TALKER
03. HO!
04. DEJAVU
05. SAY YES
06. STUCK (CD Only)
[상품 안내 사항]
- 상품 특성상 미세한 스크래치 및 흠집이 있을 수 있으며, 이는 불량이 아닙니다.
- 인화류 및 출력물(포토카드)의 경우 초상을 제외하고 5MM 이하의 찍힘, 스크래치 및 눌림 자국은 교환 및 반품의 대상이 되지 않습니다.
- 불량 및 오배송으로 인한 교환 / 누락으로 인한 교품 추가 요청의 경우 패키지에 붙은 주의 스티커에 기재된 내용이 담긴 동영상을 필수 첨부하여 1:1 게시판으로 접수해주세요. (상자/안전봉투 앞뒤 영상과 개봉영상 첨부 필수) 자세한 사항은 FAQ를 참고해주세요.
[추가 안내 사항]
- 본 제품은 사용연령 만 14세 이상 분들을 위한 제품으로, 어린이용이 아닙니다.
- 본 제품은 공정거래위원회고시 소비자분쟁해결기준에 의거 교환 또는 보상을 받을 수 있습니다.
Notice on Exchanges and Returns
Exchange and Return Process
-
Exchange • Return Request
Exchange or Return for Change of Mind:
Request within 7 days from the delivery completion date.
Defective/Missing Items:
Request within 90 days from the date of receipt.
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1:1 Inquiry
Members: Go to [MY] - Customer Center - Submit an inquiry via [1:1 Inquiry]
Non-members: Click ' Guest Inquiries' at the bottom of the app/web to submit an inquiry.
*Attaching photos or videos can expedite the process.
-
Determination of Defects
Disposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
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Deliver • Refund
Exchange: Dispatch of replacement item.
Return: Refund processed after the defective item is returned and checked.
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Exchange • Return Completed
Shipping Information
- For pre-order items, the shipping start date may vary due to the production schedule. Please check the shipping start date before placing an order.
- When multiple products are ordered together, items will be shipped sequentially based on the latest shipping date among the products.
- Refunds or reshipment are not provided for items incorrectly delivered due to the customer's mistake.
Cautions for Exchanges/Returns
- For printed materials (e.g., photo cards), minor dents, scratches, or pressure marks (5mm or less) are not eligible for exchange or return (applies to both front and back sides).
- Scratches or damage of OPP, sealed, or any kind of packages which protects the item are not eligible for exchange or return.
- Product colors may vary compared to the actual color depending on monitor specifications.
- Event gifts or special perks are custom-made products, and thus they may not be eligible for exchange or return.
- Please check for product damage before use. Exchange or return requests may be restricted if the product's value is significantly reduced due to consumer use.
- Pre-order products, sale items, and items such as CD/LP albums that are marked as non-exchangeable or non-refundable in the product details page, or items the product's value has significantly decreased to the point where resale is difficult due to the passage of time (e.g., removal of product barcode, repairs) are not eligible for return.
- There may be additional precautions for specific products, so please check the product information.
- For further informaition, please use the 1:1 inquiry for accurate responses.